Technical Training

1. Installation, Architecture, Modules

• Product Requirements
• Bitrix Environment
• Installing Bitrix24 Self-hosted

• About the system
• Basic notions and terms
• The product structure
• Components

4. Business Process Automation and Workflow

• Workflow module

• Using workflow with static pages
• Using workflow with information blocks

• Business Processes

• Typical Business Processes
• CRM

• Business Process Designer

• Export and Import

2. Integration

a. Standard integration tools and supported protocols
• Product requirements

b. Import / Export of data (CSV): CRM, InfoBlocks, etc.
• Importing users
• Import / Export of InfoBlocks
• Importing of CRM objects

c. NTLM / SSO
• NTLM Authorization

d. MS Outlook, iCal, MS Exchange
• Exporting Calendars to iCal

e. Network Drive via WebDAV
• Network Drive

f. Mozilla FF extension
• Editing Documents using Microsoft Office

g. Web RTC integration / Video calls
• Chat & Video

h. Twitter / Social Network / Social Services
• Integration with Social Networks

i. RSS and external feed integration for the Activity Stream
• External data import to Activity Stream

3. Access Rights and Content Management

a. Content storage options
• Types of information
• Files and folders
• Information blocks

b. Access rights and permissions settings in Bitrix24
• Managing users
• Access permissions

• Controlling access to files and folders

• Access to content

• Creating back-ups