Telemarketing vs. cold calling
There are several similar terms to telemarketing, such as cold calling or inside sales. Sometimes they can be used interchangeably, however there are subtle differences:
Cold calling refers to a technique of contacting potential customers over the phone in order to convince them to buy something.
What makes cold calling different is that this activity strictly refers to contacting new customers who have neither showed interest nor bought anything from your company yet. Inside sales is a process of remote sales, when sales reps solicit customers online or over the phone.
This selling activity requires building a relationship with a potential client and leading them through the whole sales funnel.
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