Bitrix24 – the ultimate guide to business process automation
If you want to relieve your employees from routine manual tasks, you definitely need business process automation tools. They are used to perform a huge scope of assignments from data processing to message notifications and auto-replies. For example, by using task management tools, your employees can collaborate and distribute duties in a flawless and efficient way.
Integration with bots allows for automating customer support while website building tools can help you create a professionally-looking site. Thus, you don’t have to hire more people – integrate business process automation software instead and watch the routine tasks performed without fault.
We value time, so in Bitrix24 you can set up shortcuts almost everywhere. Let’s start with the basics – task management tools. It takes time to set up every small detail in a task. It's especially annoying if tasks repeat often. So with Bitrix24, you can have task and project templates with subtasks, checklists, trigger activated tasks, even a recycle bin if you want to recover deleted tasks or projects. You can even share your templates with other users, so they can use them, too.
The list of essential features of the Bitrix24 platform includes:
- Unlimited users free
- Set-up in 30 seconds
- Company structure tools
- Default and custom BP
- Cloud and self-hosted
- Compatibility with iOS and Android apps
- API and open-source code available
But that was basic. What else? The BPA software from Bitrix24 provides a full-fledged contact center with the whole bunch of shortcuts for telephony and other communications. There are autodialer, canned responses, voicemail, live chat widget, integration with bots, and so on. CRM comes with automatization of sale processes like rules for leads and deals. Lead generation in the CRM system is automated, as well.
From every contact that doesn’t exist in the CRM base, it automatically creates a profile. You can plan the whole business process of the customer journey and set triggers for automated actions. Sales Intelligence module predicting your future profits on the basis of past results is all about automatics and algorithms helping you to save your money and time.
Bitrix24 is about effectiveness for human processes too. HR tools keep track of such things as absence management, clocking, business trip or expense approvals, general (internal helpdesk), and purchase requests. There are also document approval, voting, and other outstanding features helping to facilitate company communication processes and keep them under control.
Our business process automation software is available in the cloud and on-premise. The On-premise version comes with an open-source code. Cloud version has a free plan and a 30-day trial of all premium features. Unlike many competitors, all our plans have a fixed number of users, so at the end of the month, your costs won’t miraculously get over your head. And our free trial is truly free, you won’t require a card to register.
Register now or check out videos and Bitrix24 manual to start.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.