Bitrix24 On-Premise Limitations

Limitations:

• Support and Product Updates
• Bitrix24 Marketplace
• API and REST API
• Cloud telephony (voximplant)
• Open Channels (imopenlines)
• Business Card Scanner (bizcard)
• Chat Bot (imbot)
• Cloud Services (bitrixcloud)
• Notes

Support and Product Updates

• Product updates (including new modules, product improvements and security patches);
• Product edition upgrades;
• Technical consultations and support via Live Chat.

Bitrix24 Marketplace

• Access to Bitrix24 Marketplace (new apps);
• Support of installed Bitrix24 Marketplace apps.

API and REST API *

• Access to REST methods and events.

Cloud telephony (voximplant)

• Telephony services;
• SIP Connector;
• Purchase of Telephony credits.

Open Channels (imopenlines) **

• Access to Open Channels (Viber, Facebook, etc.).

Business Card Scanner (bizcard)

• Support of Business Card Scanner.

Chat Bot (imbot)

• Support of all chat bots (including the default bots: MIA, Marta).

Cloud Services (bitrixcloud)

• CDN Acceleration;
• Site Monitor;
• Cloud Backup.

* For API and REST API, the Incoming Web Hooks option does not require an active maintenance subscription.

** For Open Channels, Website Live Chat option does not require an active maintenance subscription.