Bitrix24 On-Premise Limitations

Bitrix24 On-Premise Limitations

List of features, modules and services that are not available for Bitrix24 On-premise product copies with an expired maintenance subscription.

Support and Product Updates

  • Product updates (including new modules, product improvements and security patches);
  • Product edition upgrades;
  • Priority support (according to SLA).

Bitrix24 Marketplace

  • Access to Bitrix24 Marketplace (new apps);
  • Support of installed Bitrix24 Marketplace apps.

API and REST API *

  • Access to REST methods and events.

Cloud telephony (voximplant)

  • Telephony services;
  • SIP Connector;
  • Purchase of Telephony credits.

Open Channels (imopenlines) **

  • Access to Open Channels (Viber, Facebook, etc.).

Business Card Scanner (bizcard)

  • Support of Business Card Scanner.

Face Recognition (faceid)

  • Support of Face Recognition (including Face Tracker, Visit Tracker, and Bitrix24.Time);
  • Purchase of Face Recognition credits.

Chat Bot (imbot)

  • Support of all chat bots (including the default bots: MIA, Marta).

Cloud Services (bitrixcloud)

  • CDN Acceleration;
  • Site Monitor;
  • Cloud Backup.


* For API and REST API, the Incoming Web Hooks option does not require an active maintenance subscription.

** For Open Channels, Website Live Chat option does not require an active maintenance subscription.

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