Product

PhoneMondo - Telephony Integration

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PhoneMondo - Telephony Integration
Scavix Software GmbH & Co. KG
Free
in-app purchases
Install
Screenshots
PhoneMondo is a cloud CTI and callerID notification solution that helps making telephony much more effective in your company. When the phone rings, PhoneMondo looks up data in different data sources like online phone directories and CRM systems. It then shows additional information for the call. So you can decide before picking up if you want to talk to the caller or not.  
Notes, tasks, opportunities and other helpful data will make it more easy to make the call a successful call instead of just wasting time while searching for the data of the caller or letting the caller spell his name and address. All calls are tracked in the call history in the cloud and at the contacts in Bitrix24.

Various reports help you to understand the telephony usage in your company and to detect any problems, i.e. on which time of day do the customers have to wait too long until the call is picked up.

CallerIDs are looked up in spam number directories and can be rejected automatically when PhoneMondo detects that the call is potential spam.

Basic version of PhoneMondo is free (max. 1 user and 3 monitored phone lines/numbers, call history only 30 days, max. 100 contacts stored). For additional storage, all add-ons included and more users/lines, the PhoneMondo Professional subscription is necessary. It starts at 14,90€ (+ VAT of your country) per month.

Version 1
PhoneMondo connects your existing phone system or PBX to your CRM. Get instant callerID notifications with details from your Bitrix.

FAQ and support available on www.phonemondo.com/support
Register for free on www.phonemondo.com and follw the instructions on https://www.phonemondo.com/portal/addons/install/bitrix to connect your Bitrix to PhoneMondo