ChatApp for WhatsApp, Telegram, Viber

Add new functions and features to your Bitrix24 account. Install the ready apps from the Marketplace.

ChatApp for WhatsApp, Telegram, Viber
App24.online communication
Free
in-app purchases
Install
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Correspond with customers in popular messengers and social networks from CRM, saving correspondence in the card of transactions and contacts.

Channels that ChatApp supports:

  • WhatsApp - connect your official Whatsapp account or personal number;
  • Telegram - connect your personal Telegram account or reply to messages via bot;
  • Viber - reply to Viber messages with bot;
  • Avito - reply to Avito messages;
  • Email - Distribute letters to employees.

ChatApp application connects WhatsApp, Telegram and Viber messengers to Bitrix24. Allows you to correspond with clients directly from the CRM, taking advantage of all the advantages of the corporate portal and the CRM system automation capabilities.

  • Write to the client first from the CRM on WhatsApp and Telegram!
    Send message to the client from transaction and contact card using phone number in WhatsApp and Telegram. No need to wait when the client will write first anymore.
  • Use smart messaging with a client database.
    Messengers are not tolerable to spam, flexible frameworks of messaging process in ChatApp allow not to trigger bot’s suspicion and prevent account lock-out.
  • Connect bots with artificial intelligence.
    Automate composition of multi-level dialogs and conversations, improve loyalty to your brand.
  • Automate workflows.
    Set up automatic answering and automatic sales funnels in WhatsApp, Telegram and Viber, get new clients in autopilot mode. Automation frees up operators time and saves resources.
  • Expand your client audience using Telegram Parser
    Gather target audience contacts from open Telegram groups to increase your client base and send out marketing materials in messengers.
  • ChatApp dialogs.pro - a single window for all messengers
    Dialogs with clients from all messengers are displayed in a single window, allowing businesses to be as close to the client and respond faster to client requests.

You can read more and get acquainted with the tariffs by clicking on the link.

Version 11
Embedding in BitrixMobile.

Version 10
Import users into the ChatApp cabinet to synchronize Bitrix 24 and ChatApp users.

Version 9
Creating tasks in CRM from WEB chat dialogs

Version 8

  • A Viber connector has been added;
  • Chats displays messenger and message source:
Sent from ChatApp WEB;
Sent from ChatApp mobile app;
Sent from CRM;
Sent from personal cabinet;
Sent from external application (API);
Sent from messenger;
  • Duplicate message filter and more.

Version 7
Robots for personal Telegram
WhatsApp Business API

Version 6
Synchronization of personal Telegram with Bitrix24

Version 5
Performance, fault tolerance

Version 4
SMS provider for mass sending of WhatsApp messages to your clients.
WhatsApp groups in Bitrix24 Open Channels.

Technical support works seven days a week:
Watch video instructions


  1. Sign up for a ChatApp account and try a free demo license;

  2. Link web WhatsApp to integration;

  3. Link your personal Telegram to integration;

  4. Install the application in Bitrix24;

  5. Connect the channels to the open line;

  6. Set up an open line, add those responsible, see video;

  7. Start a conversation with your CRM customer.