This application allows you to integrate Telegram linked to your phone number.
- Dialogues in open lines;
- Sending images and files;
- You can write first;
- Group chats;
- Robots to automate dialogues.
Telegram integration by phone number
- Install the application and go to the contact center, the Telegram icon will appear there to connect the channel;
- Click the "Connect" button;
- Enter the phone number that you need to connect to open lines and open your Telegram on your phone;
- In the field that appears, indicate the "Code" that you will receive in the Telegram application on your phone;
- After successfully entering the code, a message about successful connection will appear in the window
Further, all incoming messages from clients in Telegram will appear in open lines. You can also write first from the contact/leads/deals/companies card.
That's it, your Telegram is connected to Bitrix24.
For any questions, you can contact the support chat