Terms of transition

Transition rules for Bitrix24 On-Premise products

Transition between Subscription License editions

A user has the right to change their active subscription license edition to an another one by purchasing a corresponding license edition at it’s full price. The subscription period for the new license edition will be prorated based on the unused period of the previous license adjusted based on the new license price.

Transition from a Standard or a Limited License to a Subscription License

A user has the right to make a transition from their Standard or Limited license to any Subscription license edition if the corresponding Subscription license fee is paid. The Subscription license period after transition is determined based on the following rules:

Transition:

New Subscription license period:

From Standard License to a Subscription License of the same edition

Will be increased for the number of unused days of Standard license

From Standard License to a Subscription License of a different edition

Will be prorated based on the unused period of the previous license adjusted based on the new license price

From a Limited License to a Subscription License

Equal to the period of the new Subscription License


Transition and upgrades Activation

Upon receiving a payment fee for the new license Bitrix24 will dispatch the transition code to the user. The transition code must be activated inside a product copy in order to change the license type and/or edition.