When we say “robots”, we actually mean pre-scripted algorithms that you can set up, customize and launch to automate a standard business process. Once you set them up, robots will take a document through all approval stages, assign tasks, send emails, or notify of an approaching deadline.
When it comes to routine tasks and operations, humans can sometimes make mistakes. Robots, on the other hand, are 100% precise and always predictable. Once you set up an automated process, you can rest assured that it will run exactly the way you want it to.
Monitoring an automated business process is really easy since all the details are shown on a single dashboard. You can clearly see which stage the process is currently in as it moves down the pipeline towards completion. If there’s something holding the process back, you will know immediately and can act accordingly.
Using our intuitive visual editor, you simply have to list all the stages a document has to go through, what should happen at each stage and who the responsible person is. The rest is up to robots. No coding is required whatsoever, the whole thing is as easy as creating a social media profile.
There’s so much you can do with robots: they move processes down the pipeline automatically, send notifications, change the process fields, request additional info, or remind you of overdue tasks or rejected documents. We are constantly adding new possibilities to our robots and soon enough they will be able to send text messages to your clients, coordinate processes with tasks and CRM, and even more.
The next level of automation is when a process starts itself - after another process is finished or according to a schedule. This can be useful for paying recurring fees like monthly Internet bills.
Create a chat for everyone who’s involved in the process to quickly discuss and solve any problems that might arise.
No matter what your company does, you can still use RPA to achieve your goals faster. Even complicated, multi-stage processes can be easily automated using our intuitive visual editor.
All process-related activity (approval stages, supervisors, etc.) is saved and stored in a single dashboard. No need to open every stage of a process to see the details and history - they’re all can be viewed from the dashboard.
Bitrix24 is available in cloud and on-premise with source code access. You can install it on your own server and customize as necessary.
API and REST API are available both for cloud and on-premise editions of Bitrix24.
Bitrix24 comes with several dozen integrations available in Bitrix24.Market.
You can also create your own apps using our REST API.
