Free chat box for website

Bitrix24 is a free chat box for website solution with powerful sites landing page builder, CRM, contact center and unlimited number of users even on a free plan.

Free Chat Box for Website

If you need a free chat box for Shopify, Joomla, Wordpress, Drupal, Blogger, BigCommerce or other CMS, you should definitely give Bitrix24 a try. A free Bitrix24 Sites and landing pages module offers a large variety of useful features including a free website widget. The best part is that you don’t need CSS, HTML, jquery or coding, as Bitrix24 does everything for you. Bitrix24 chat box is ready to use the very same moment you register your free Bitrix24, and you can also customize the box yourself or remove Bitrix24 branding as well.

Bitrix24 stands out of most of other chat box for website solutions, and here is why. First, Bitrix24 is free, and we mean it. No hidden costs and a full pack of various free tools and features. Bitrix24 free plan now comes with unlimited account users. The same chat box may be used by as many agents as you need at the same time. What is more, there are no limits on the number of conversations even on a free plan.

Second, Bitrix24 is not just a free chat box for website. Bitrix24 is a full-featured CRM and Contact Center in one. There are no limitations on the number of website visitors to live chat. Phone calls, email, popular social networks and instant messengers like Viber, WeChat, Facebook, Instagram, Skype and many others are also available and supported.

Thirds, all data and the history of all interactions with clients and customers are automatically saved to Bitrix24 CRM for you and your agents to later use it for marketing to those who’ve contacted you via live chat. This way you get a secure CRM system to store all the client information, build more efficient marketing campaigns, sell more and even automate your marketing and sale processes, all in one Bitrix24 account.

Register your free Bitrix24 account today to join millions of companies worldwide who are already using Bitrix24 as their chat box for website solutions and get their job done with Bitrix24.  

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Unlimited agents free
  • Unlimited records free
  • 5GB online storage free
  • Live chat
  • Customisable web forms
  • Callback forms
  • Any CMS
  • Cloud or on-premise (open source code access)
  • Free mobile apps for iOS and Android
  • Free integrations (RestAPI)

Free customisable live chat box

  • Easily embeddable (embed code)
  • Customisable widget design and layout
  • Adaptive design (mobile sites)
  • Working time preferences
  • Configurable welcome messages
  • Entire website or selected pages
  • Hosted live chat if you don't have a website
  • Virtual assistants (bots)
  • Microsoft Bot Framework
  • Learn more

Register free

Smart routing

  • Queue rules
  • Client verification in CRM database
  • Working time preferences
  • Conversation transfer
  • Canned responses
  • Whisper mode
  • Quality assessment
  • Agent ratings
  • Response time KPI
  • Greeting message
  • Designated agents
  • Unanswered inquiries rules
  • Learn more

Register free

Full-featured contact center

  • Email
  • Phone calls
  • Web forms
  • Call backs
  • Social networks
  • Instant messengers
  • Sales automation
  • Video conferencing
  • Helpdesk & Tickets
  • And much more

Register free

CRM module

  • Unlimited records
  • Free custom fields
  • Product catalog
  • Quotes and invoices
  • CRM reports (sales, leads, agents)
  • Email marketing
  • Call center
  • Custom fields (free and unlimited)
  • Web to CRM
  • Learn more

Register free

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
12.000.000+ organizations have chosen Bitrix24