Product

Better Customer Experience With Live Chat Box For Your Website

Take your website to another level with a modern chat box. Not any chat box but a no-coding customizable web chat box that is integrated with your omni-channel CRM and Contact Center to generate more leads. Automate your sales and marketing.
Need free chat box for Wordpress, Drupal, Joomla, Blogger (Blogspot), Magento, Shopify, PrestoShop, BigCommerce or any other CMS? Then you'll love free Bitrix24 widget. Forget HTML, CSS, coding, jquery - we'll do it all for you, unless you want to customize the box yourself and remove Bitrix24 branding.

Here's what makes Bitrix24 different from all other chat box solutions. First, it's free, really free.  Agents can use the same chat box at the same time and the number of conversations isn't limited in the free plan.

Bitrix24 is much more than just a free chat box for your website. To use fancy words, it's an omnichannel CRM and contact center. You don't have to limit our website visitors to live chat. Email, phone calls, Facebook messenger, Viber, Skype, Instagram and other popular social networks and instant messengers are supported as well.

Because all data is saved to Bitrix24 CRM, you can use it later on for marketing to people who contacted you via live chat. You can sell more effectively and automate most of your sales and marketing processes with Bitrix24.

To learn more about our free live support software, register now or check out our videos and CRM manual for a quick start.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Free unlimited CRM records
  • Free 5GB online storage
  • Unlimited agents free
  • Live chat
  • Website builder
  • Web forms
  • Callback
  • Any CMS
  • Cloud or self-hosted (open source code access)
  • Free mobile apps for iOS and Android
  • Free integrations (RestAPI)

Register Free

Free Customizable Live Chat Box

  • Embed code
  • Customizable appearance
  • Adaptive design (mobile sites)
  • Business hour settings
  • Entire website or selected pages
  • Hosted live chat if you don't have a website
  • Virtual assistants (bots)
  • Microsoft Bot Framework
  • Learn more

Register Free

Smart Routing

  • Queueing rules
  • Time out settings
  • Conversation transfer
  • Canned responses
  • Whisper mode
  • Agent ratings
  • Greeting message
  • Designated agents
  • Unanswered inquiries rules
  • Learn more

Register Free

Omnichannel CRM

  • Emails
  • Telephony
  • Web forms
  • Social network' messengers
  • Chats for agents
  • Online store with unlimited orders
  • CRM with an unlimited client base
  • Sales automation
  • Video conferencing
  • Learn more

Register Free

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
15.000.000+ organizations have chosen Bitrix24