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Product
CRM
CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The only business software you will ever need

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CRM
Tasks and projects
Collaboration
Sites and Stores
HR and automation
CoPilot
Menu

CRM

Manage sales and clients effortlessly with the world's biggest CRM by sheer number of users.

Sales management

Leads, deals, contacts, pipelines, and more

Contact center

Web forms, widgets, live chat, integrations with WhatsApp, Instagram, etc.

Sales team collaboration

Chat, online meetings, tasks, calendar, file storage, online documents, and more

Sales enablement

Invoices, payments, product catalog, inventory management, e-signature, and more

Analytics & reports

A full set of tools to help you make informed decisions in every department: sales, marketing, etc.

Mobile CRM

Manage your sales and clients on the go

Marketing

Email marketing, social media ads, SMS, telephony, website builder, and more

Automation & integrations

Automation rules and triggers, automated funnels, third-party integrations, and more

CoPilot in CRM

AI-generated ideas and texts, phone call transcription, autocompleted fields in deals, and more

See all CRM features

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Tasks & Projects

Get work done easier and faster with a full set of task and project management tools.

Task management

Kanban board, Gantt chart, full set of Scrum tools, and more

Task tracking

Checklists, subtasks, task time tracking, supervisor mode, and more

API & integrations

Advanced task automation via REST API and webhooks

Project management

Anything and everything you need to plan and manage projects

Employee performance

Task reports, workload management, task efficiency, KPI, and more

Mobile tasks

Manage your tasks, projects, and team on the go

Project collaboration

Team messenger, online meetings, file storage, online documents, and more

Automation

Recurring tasks, task templates, rules and triggers, RPA, and more

CoPilot in Tasks & Projects

AI-generated task descriptions, checklists, task summaries, and more

See all Tasks & Projects features

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Collaboration

Power up your teamwork with the mighty collaboration and communication tools from Bitrix24.

Online workspace

Chat, video conferencing, tasks, calendar, file storage, and more

Online documents & file storage

Reliable cloud storage and an advanced online document management system

Workgroups

Kanban board, Gantt chart, full set of Scrum tools, and more

Online meetings

The best way to communicate online, especially for remote and hybrid teams

Shared calendars

Easy and convenient meeting scheduling, especially with open slots

Mobile communications

Stay in touch with your team and stay on top of your projects with our mobile app

CoPilot in Chat

Unlimited source of ideas and texts for your business

See all Collaboration features

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Sites & Stores

Create beautiful, mobile-friendly websites, landing pages, and online stores that sell.

Website builder

No-code website builder to help you create beautiful sites

Social selling

Integrations with popular messengers, including WhatsApp, Facebook, Telegram, and more

Website forms

Lead capture forms, contact forms, registration forms, forms with custom fields, and more

Landing pages

Landing page builder with lead capture forms, automated funnels, GA integration, and more

Online store

Website builder for online stores, including product catalog, inventory management, payments, and more

Mobile websites and online stores

View and publish your Bitrix24-made websites, landing pages, and online stores

Website widget

Live chat widget tool for your website to engage with the site visitors

Online marketing tools

A set of tools to help you reach out to your clients across various channels

CoPilot in Sites & Stores

AI-generated copy and images for your web pages

See all Sites & Stores features

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HR & Automation

Streamline workflows, optimize your business processes, and manage HR data like a boss.

Employee management

Employee profiles, company structure, access permissions, Single Sign-On, and more

Culture & engagement

Company live feed, polls, appreciation badges, tags, personal notifications, and more

Mobile HR

Manage your employees and workflows on the go

Work management

Tasks, work reports, employee performance, KPI, work time tracking, and more

Internal communications

Team chat, online meetings, video announcements, memos, and more

CoPilot in Feed

AI-generated announcements, text summaries, translations, and more

Information management

Team, project and company knowledge bases, online documents, file storage, and more

Automation

RPA, automation rules and triggers, smart process automation, and more

See all HR & Automation features

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CoPilot

Unleash the power of artificial intelligence with CoPilot, your friendly AI assistant in Bitrix24.

CoPilot in CRM

Original marketing ideas, selling texts, phone call transcriptions

CoPilot in Tasks & Projects

AI-generated task descriptions, summaries, checklists, and more

CoPilot in Sites & Stores

AI-powered brainstorming, ideas, and texts

CoPilot in Chat

AI-generated images and texts for your Bitrix24-made websites

CoPilot in Feed

AI-generated posts, announcements, reactions, translations, and more

See all CoPilot features

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Integrations

Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.

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