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Facilpabx
Professional telephony inside your CRM.
Free
In-app purchases
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Rating
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Installations2
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DeveloperCloud PBX Solutions
Description
Integration features between the Facilpabx and Bitrix24:
- One-click calling;
- Customer detail pop-ups for incoming calls;
- Automatic creation of leads and deals for calls from new numbers;
- Routing of incoming calls to responsible managers based on the calling customer;
- Automatic call recording linked to the customer's detail cards;
- Call analytics for each employee, department, contact, and deal;
- Receive calls directly in the Bitrix24 interface — the manager will get a notification about the incoming call and can answer it right from the call card;
- Manage calls through the widget — transfer calls to colleagues, put calls on hold, or mute the microphone during a conversation;
- Call customers and colleagues from the Bitrix24 chat — just one click to start a call.
