Articles What is Branding? Understanding its Importance in 2024

What is Branding? Understanding its Importance in 2024

Bitrix24 Team
15 min
Updated: January 17, 2024
Bitrix24 Team
Updated: January 17, 2024
What is Branding? Understanding its Importance in 2024

Contrary to what most people think, companies are not just selling products. They are selling experiences, emotions, and beliefs with brand management and brand identity. Successful brands understand the experience they want existing customers to have when they buy or think about purchasing their products.

To be able to control the buying experience at this level is the highest level of branding at work. 

These helpful brand guidelines will assist and help you in creating and managing a brand that’ll entice buyers to choose, remember, and prefer your business over the competition branding. So, let’s go read or use the brand guidelines below to jump ahead to find what you exactly need.

What is a brand exactly?

A brand identity and brand value is the story of a corporation that makes it stand out from other companies that sell the same services or products. 

The objective of good branding is to establish a presence in the minds of the intended audience and become their choice for conducting business. Brands serve as a means for companies to convey their vision defining what they stand for and why. Additionally, a brand encompasses the overall encounter individuals have when engaging with a business whether as a shopper, customer, social media follower, or just someone passing by.

What is branding?

Branding involves establishing a company's brand identity. This entails creating materials such as a logo, tagline, design, and tone of voice that support brand management. In essence, good branding is the process of researching, developing, and implementing characteristics or traits for your organization in order for loyal customers to start associating your brand with your products or services. Branding extends to elements, like social media captions, billboard color schemes and packaging materials utilized by brands. It also product packaging with a complex process of positive perception and effective advertising.

Companies, while creating a strong brand image, must know that their identity needs to live everywhere. They understand their names to stay far beyond the product and can attract target customers to choose their services out of many options. As an example, the Coca-Cola brand management has one of the most known logos worldwide. It has captured buyers' attention for years.

What is Branding?

Throughout its enduring history, the Coca-Cola brand has proven itself as a shining example of the impact consistent and effective branding can have on loyal customers' affection. However, it's important to note that branding is a journey that necessitates understanding both your target customers' desires and the essence of your business. Although closely related it's worth mentioning that branding is important and differs from marketing in its way.

So, marketing strategy — brand image with a complex process like product packaging, brand value and it is all about brand management strategies.

Branding and Marketing relations

While it may seem convenient to lump branding and marketing strategy together as one discipline they are distinct from each other. It's also quite common to compare branding and marketing in terms of their priorities. The truth is, that both branding and marketing communications play roles in the success of a business and must complement each other for the business to thrive. To put it simply branding encompasses the essence of a company's identity while marketing involves the strategies and tactics used to convey that vision.

As a business expands, both branding and marketing become more intricate. This growth often leads to the development of strategies and tactics within areas of a business. In terms of branding these actions typically support the narrative and identity of the business. In contrast, in marketing these actions usually aim to amplify a company's products, target customers or other initiatives, with the goal of driving sales. Consistent brand holds importance for reasons. Let's explore strong brand equity further below.

Why Branding is crucial for business?

You should notice that your brand management is exactly one of your business’s most crucial assets. It gives your organization an identity that makes your company memorable and also encourages buyers to purchase from you. Moreover, it supports your marketing. 

By the way, there are other benefits of branding:

  • Branding can be the deciding factor for consumers when they make a purchase decision. 

  • Brand image for a loyal customer base and use of marketing strategy will bring your success with a positive perception.

  • A company's brand goes beyond its product or service. Branding plays a role in giving your business its identity. It allows consumers to connect with and relate to something other than the product or service they are purchasing. 

  • Effective branding ensures that your business remains memorable in the minds of consumers. It serves as the face of your company enabling consumers to differentiate your business across platforms and mediums of the product line.

Moreover, branding provides support to your marketing and advertising endeavors. It adds a punch to your efforts by enhancing recognition and making a lasting impact. Additionally, branding marketing techniques instill a sense of pride among employees. When you establish a strong brand identity for your company you not only give it an identity but also create a respected and highly regarded workplace. A solid brand attracts talent to join your team. So you should know that marketing refers to your consistent brand as a brand image.

Manage you brand with unified Contacts' Hub

Bitrix24 is a place where you can collect your customer data and meaningfully manage your marketing communications

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Some branding tips for Brand creation

That's right, branding is an endeavor. It's also an effort involving stakeholders who should all have a say in the process. Everyone has their opinions and managing feedback and incorporating changes can pose challenges when it comes to branding and marketing communications. Remember that branding is a process meaning you may find yourself revisiting steps as you brainstorm and develop your brand further. Interested in building a measurable and consistent brand? 

Utilizing innovative marketing techniques, companies ensure their brand promise aligns with their brand identity, employ advanced brand management techniques, and strategically expand their product line to meet consumer needs.

Firstly you should know your TA

Branding is about awareness, knowing and trust of your loyal customer base. So let’s explain in detail. But let’s take a step back and describe where those stem from target customers. And not just any consumers — your TA and buyers. 74% of consumers express a desire for an experience. However, it becomes challenging to provide such an experience without an understanding of their identities. If your brand fails to connect with your target audience it will not result in the desired outcomes such as awareness, recognition, trust and revenue. This is where the significance of conducting target market research comes into play. Before putting your thoughts into writing it is crucial to ascertain the intended recipients of your efforts. Who are the loyal customer base that benefits from your product? Who is your ideal customer? Why did you create your business in the first place? What you should know about your TA marketplace and customer faces will influence your branding strategies down the line, so this step should be the first of your brand management techniques.

Establishing your mission statement is also important

Let’s return to a statement that was asked earlier: Why did you create your business? To create your mission statement it's important to answer this question. Your mission statement serves as a guide that defines the purpose and passion of your organization.

Before you can establish a valued and trusted brand among your audience you need to demonstrate what your business has to offer. This way every aspect of your strong brand can align with, represent your mission and vision. It can be named as a building block of your brand overview. It contains why your organization exists and why people should attend to your strong brand product line.

Define your unique brand’s values

In the same industry and niche there are likely businesses. While it's important to analyze your competition, let's shift our attention to you for now. What sets your business apart from the rest (in a way)? Your good brand.

That's why it's crucial to ensure that your brand is built upon and influenced by elements that are exclusively yours; the values, advantages and characteristics that make your company truly distinct.

Take a moment to jot down a list of what sets your business apart from others, you also can use brand storytelling. It refers to how your products or services improve people’s lives and help them on the way to success.

Find or select your brand voice

Next, think about the personality of your unique brand. How would your brand come across if you had a conversation with it or received a text from it? The way you communicate with your target audience is a part of your branding. It's essential to establish a brand voice that resonates and connects with your audience; otherwise, they might not pay attention. If needed go back to step one to familiarize yourself with who you're addressing. Whether it's through advertising campaigns, Instagram captions, blog posts or your brand story maintaining a tone is crucial.

So, give your TA a chance to get to know your brand and learn to recognize the sound of your voice. It is time to create an entertaining and creative voice, and your buyers will look forward to your social media and email updates.

Make visual assets

By now you should have an understanding of your target audience, your mission statement and the unique qualities that define your business. Are you confident that you have completed these steps? If so it's time to venture into one of the aspects of branding. The visual design. While creating these elements it is important to establish a set of brand guidelines or a brand style guide that will govern how your visual assets are composed and used. This ensures that anyone who utilizes your branding does it accurately and consistently. Design can be both exhilarating and daunting at the time.

Start with brand integration 

You should remember that your brand works only if you do. When you are finishing design and creating your new brand, it can also be rebranding, it is time to integrate it throughout every inch of your company. By the way, pay attention to make sure that it’s displayed anywhere your business touches consumers. 

Channel Branding

Channel Branding

Around half of consumers recognize the significance of website design, in shaping a business's brand. Therefore it is recommended to showcase your logo, color palette and typography throughout your website. It is important to adhere to your brand guidelines and utilize the assets specified in them.

  • As your website plays a role in defining your company's identity it should accurately represent your brand. Failing to do so can result in an inconsistent and disorienting customer experience. Additionally ensure that all web copy, calls to action and product descriptions align with your brand's voice.

  • According to research conducted in 2023, enhancing brand awareness stands as a priority for marketers. To achieve this goal effectively all profile photos, cover art and branded visual content must reflect the essence of your brand. Consider using your logo as the profile photo as it aids customers in recognizing and associating with your business. Just like, with your website presence make sure that all profile information, posts and captions showcase the voice of your brand.

  • If you run a business that sells products your product is likely the way customers tangibly interact with your brand. Therefore, it's important that your packaging reflects your branding, in its design, colors, size and overall feel.

  • Advertisements, whether digital or print, play a role in building brand awareness and introducing consumers to your brand. It's essential that these advertisements prominently feature your branding. In fact, having defined branding can streamline the process of creating ads.

  • Remember that a brand's strength lies in the people behind it. If your employees aren't actively representing and promoting your brand it won't be effective for you. Additionally, keep in mind that branding goes beyond marketing.

Make sure to inform your sales and customer service teams about your brand guidelines and encourage them to apply them when interacting directly with customers. Whether they're showcasing a branded product demo or addressing customer inquiries encourage them to incorporate elements, like your logo, tagline, imagery and overall brand voice.

Other Terms You Should Understand

There you can find other brand-related buzzwords you need to know. They describe the importance and weight of branding your company.

  • So this unique brand awareness is about how familiar the general public and your TA are with your brand. In this way, high brand awareness leads to brands being referred to as trending, popular or buzzworthy. Brand awareness is important because consumers can’t consider purchasing from your brand if they’re not aware of it.

  • Brand extensions occur when companies expand their brand by introducing products, in industries and markets. These extensions enable companies (or individuals) to capitalize on brand recognition and reputation resulting in increased revenue streams and a broader range of product offerings. You also can use social media posts to distinguish the identity of other brands.

  • The concept of brand identity encompasses the essence of your business and the promises you make to your customers. It represents what you want customers to take away from their interactions with your brand. Usually, a brand identity is composed of core values, how you communicate your services and the emotions you want people to experience.

  • Brand management refers to the process of creating and maintaining your brand. It includes managing the tangible and the intangible elements (how it's perceived by your TA and buyers base). Your brand is a living, breathing asset, and it should be managed as such.

  • Brand recognition refers to the extent to which a consumer in your target audience can easily recognize and associate your brand without seeing your business name. This recognition can come from elements such, as your logo, tagline, jingle, packaging or advertising. It is closely related to brand recall, which involves the ability to think of a brand without relying on auditory cues.

  • Brand trust reflects how much confidence customers and consumers have in your brand. Does your brand deliver on its marketing promises? Do your salespeople and customer service go above and beyond expectations? These factors contribute to building trust among customers in a world where 14% of people feel confident in large businesses.

Brand valuation represents the value attributed to your brand based on consumer perception, recognition and trust. This concept is closely tied to brand equity. A strong and influential brand can make your business highly valuable, to investors, shareholders and potential buyers. Effective branding enhances the worth of your business.

Some suggestions for those who own a Small Business

Treat your brand like a person, nurturing it with care, understanding its personality, and ensuring that it resonates authenticity at every touchpoint. Just as we value consistency in our relationships, prioritizing consistency in your brand's messaging, visuals, and voice is crucial. This consistency allows your audience to develop trust and a deep connection, much like the bond between close friends.

Crafting and following a brand strategy is akin to mapping out a life plan. It provides direction, clarity, and purpose, ensuring that each decision aligns with the overarching goals and values of the brand. But, while inspiration is the catalyst for creativity, it's essential to tread carefully. Don’t let inspiration turn into imitation. Carve your own unique path, preserving the individuality of your brand, rather than shadowing another.

Moreover, your brand isn’t just a tool for attracting customers; it’s also instrumental in attracting talent. 

Manage you brand with unified Contacts' Hub

Bitrix24 is a place where you can collect your customer data and meaningfully manage your marketing communications

Get Started

Think about your brand like about a person

To best wrap your head around the branding process, think of your brand as a person. Your brand should have an identity (who it is), personality (how it behaves), and experience (how it’s remembered). Just ask yourself these questions about your brand:

  • What will be in your brand introduction?

  • How will its appearance be described?

  • How would your brand talk about your products or services? 

  • Would it be skillful and professional, or maybe humorous?

  • What would someone say about your brand after "meeting" it for the first time? 

The main principle and objective of branding is to create relationships with your consumers. The most simple way to do this is to treat your brand as a user and apprehend that you want your loyal customers to do the same.

Take consistency at the first stage

Approximately 90% of buyers are looking for authenticity from the brand equity they support. So it is essential for branding as it establishes trust and shows how consumers can trust values. Without it, you could accidentally undermine your brand and confuse your buyers.

Recognizable, significant brands focus on consistency — and they reap the competitive advantage. Ensure that your brand maintains a presence, across mediums and platforms. This will make it effortless for your customers to become acquainted with, identify and ultimately develop a preference for your brand over time.

Just Make Your Own brand strategy

Fortunately, brand strategy and brand management are more than your brand suggestions. It’s a plan with specific goals for the long term that your business members can get as your brand evolves. These goals typically revolve around your strong brand’s purpose, emotion, usefulness, competitive understanding, and employee involvement. It was mentioned before that building a brand is an effort. It involves various elements — brand management, brand equity, product line, branding strategy and different marketing techniques for a strong brand. Developing a brand strategy can transform this process into an operation that propels your brand toward achievement and visibility. Marketing refers to the branding strategy at the first stage.

Don’t let inspiration turn into imitation

Analysis of competitors is also important. It not only educates you with competitors' brand messages but also you can know why they are excellent businessmen. You also can get ideas for brand improvement. But be careful to not fall into an imitation trap. 

It's important to not get too caught up in research and instead concentrate on what your organization brings to the table. Just because a competitor or two has branded their company in a way doesn't mean you have to do the same. Creating a thought-provoking brand is what truly makes it memorable.

Use branding to hire

Strong branding makes your employees proud. Leverage your branding to find talented people. If hiring is a strong initiative for your company, dedicate some of your sources to employer branding strategy.

Employer branding involves the way you promote your company to job seekers and existing employees. When you display a sense of pride in your organization it naturally influences others to feel the way. Brand message and brand equity prepare a competitive advantage for your brand management.

Final steps

Branding encompasses elements such as your organization's name, logo, color scheme, tone of voice and assets. All these brand management techniques will help to build a strong and successful brand identity.

However, it goes beyond these aspects. It's about the connection your customers feel when they engage with your brand. You know, that experience we discussed earlier.

This is what sets brands apart from the rest. While the tangible components play a role—a logo, a clever tagline, an authentic mission statement and a consistent brand voice—the true strength of a brand lies in its ability to understand and connect with its target audience and embody the essence of its organization. By focusing on this picture aspect you can build a successful brand that resonates deeply with people.


You can know a brand as the idea or image clients or just people have in mind when thinking about specific products, services, and activities of a corporation, both practically and emotionally. This combination of physical and emotional insights is triggered when exposed to the name, the logo, the visual identity, or even the brand message communicated of branding strategy.

Branding involves the act of assigning significance to an organization, company, products or services by establishing and molding a brand in the minds of loyal customers and marketing concepts. It is an approach employed by organizations to enable individuals to recognize and engage with their brand while providing them with incentives to choose their offerings, over those of competitors. This is achieved by defining what sets this brand apart and what it does not encompass. So branding is important for effective advertising in a complex process.

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Table of Content
What is a brand exactly? What is branding? Branding and Marketing relations Why Branding is crucial for business? Some branding tips for Brand creation Firstly you should know your TA Establishing your mission statement is also important Define your unique brand’s values Find or select your brand voice Make visual assets Start with brand integration  Channel Branding Other Terms You Should Understand; Some suggestions for those who own a Small Business Think about your brand like about a person Take consistency at the first stage Just Make Your Own brand strategy Don’t let inspiration turn into imitation Use branding to hire Final steps Conclusion
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