Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.
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Explore how service company software digitizes fieldwork, streamlining scheduling, dispatching, customer records, invoicing, and GPS tracking - for an efficient, autonomous workforce.
13 min
March 30, 2026
In this comprehensive guide, we'll explore the top Odoo alternatives for 2026. Whether you're a startup needing a simpler setup, a fast-scaling team looking for flexible pricing, or an enterprise seeking deeper integration and reporting tools, there's a platform built for you.
17 min
March 16, 2026
Have you ever pondered over the friction between Sales and Finance in your business? Our article covers the operational advantages of syncing CRM with ERP, how it can reduce errors, quicken your flow from order to cash, ease inventory management, and improve invoicing accuracy. A game-changer for many, it's poised to make your financials and sales teams work better in unison.
12 min
March 13, 2026
Managing customer relationships can be challenging and tricky especially considering that you’re dealing with a lot of different personalities as well as needs. These are just some of the top responsibilities for a CRM specialist. Their job description might be longer, covering more scopes of the business. Here are the 5 most important tasks of a CRM specialist.
14 min
March 11, 2026
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Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.