Web Based CRM With Marketing Automation And Contact Center

Bitrix24 voted #1 best free web based CRM system second year in a row. Sales cycle management, omni-channel marketing, customer contact center, workflow automation. Built In online store and inventory management.

Bitrix24 is the most popular web based CRM system on the market. Jam packed with 35+ effective business tools you ca try for free. Available in desktop and mobile formats and is easily customizable.

If you are looking for an effective CRM system, then Bitrix24 is your best bet. Any incoming email from an unknown sender, any call from a phone number that's not in your customer base, any new form submitted through your website, or a new message through your social media profile can be automatically added to the Bitrix24 lead management system - and that’s when the magic starts.

First Bitrix24 is ready to use in 30 seconds - you don't need to spend any time or money on hosting, deployment and configuring your CRM system. Everything else - CRM records, emails, custom fields, quotes and invoices - are unlimited. Finally, you don’t need to argue over web based or hosted CRM - if at any point you'll want to migrate from our hosted to your own server, you'll be able to do so. Given that self hosted editions of Bitrix24 come with open source code, your possibilities are endless.

You don’t need to take our word for it - over 12 million companies have registered with Bitrix24 so far and many reviews of best web based CRM solutions list Bitrix24 as a top choice. 

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Register Free

Best Web Based CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

Register Free

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Register Free

Sales automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Register Free

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding

Register Free

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
15.000.000+ organizations have chosen Bitrix24