Free Genesys Alternative
Using Bitrix24 as free Genesys alternative
What makes Bitrix24 better than 99% of other solutions on the market?
Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Used, loved, and trusted by 15.000.000 organizations
Using Bitrix24 as free Genesys alternative
Genesys, called by some ‘Cadillac of call centers’, is an extremely powerful contact center, customer care and telemarketing platform used by many Fortune 500 companies. Genesys pricing is not readily available – the licensing guide alone is 96 pages.
Bitrix24 has most, if not all, ‘must have’ features that Genesys comes with and is already integrated with built-in CRM. Another important advantage is the ability to choose between cloud and on-premise deployment (the latter comes with open source code access).
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Genesys Pros
- Enterprise-ready
- Call center
- Established vendor
- Integrations
Genesys Cons
- Price?
- Not microbiz friendly
- Lacks social collaboration
- Free trial only
Bitrix24 Advantages
- CRM+Call Center in one
- International telephony
- Unlimited users free
- Ready to use in 5 minutes
- Cloud and on-premise
- iOS, Android, Mac, PC apps
Ready to try Bitrix24?
Start by migrating your data
Takes only a few minutes
Your data ends up exactly where it should
Best way to get started with Bitrix24
Bitrix24 is the perfect solution
Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.
