Free Zopim alternative
Using Bitrix24 as free Zopim alternative
What makes Bitrix24 better than 99% of other solutions on the market?
Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Used, loved, and trusted by 15.000.000 organizations
Using Bitrix24 as free Zopim alternative
Bitrix24 Open Channels are a great free Zopim alternative. Zopim's greatest advantage is its integration with Zendesk. But Zendesk is a helpdesk, and sometimes you need a live chat + full featured CRM combination. That's Bitrix24, and it's free.
Bitrix24 free website live chat widget offering is very generous. Unlimited free agents, unlimited chats, chat transfers between agents, customizable greeting message, after hours form, customer satisfaction agent rating and other features that are typically available only in the top plan.
So, read Zopim reviews, look at other competitors, compare pricing with Bitrix24 and make your choice.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
| Features | Zopim | Bitrix24 |
| Free users | ||
| AI Assistant | ||
| Free sessions | ||
| Website widget | ||
| Routing rules | ||
| Canned responses | ||
| Agent rating | ||
| After-hours form | ||
| Concurrent chats | ||
| Own branding | ||
| Chat history | ||
| Mobile chat | ||
| CRM Integration | ||
| Omnichannel | ||
| Video/Audio chat | ||
| Task Management | ||
| Source code | ||
| Mobile App | ||
| API |
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Zopim Pros
- Zendesk integration
- Easy to use
- Large userbase
- Powerful
Zopim Cons
- Limited free plan
- Per user pricing
- Limited collaboration
- No CRM
Bitrix24 Advantages
- Multiple collaboration tools
- Omnichannel Contact Center
- Free professional CRM
- Website builder with templates
- Unlimited database and history of interactions
- AI Powered
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Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.