Why Bitrix24 outperforms Freshworks CRM

Simple no-coding CRM system to increase your sales and profit. Over 35 online sales and marketing tools.

Bitrix24 is the perfect solution

Bitrix24 brings together lead capture, contact management, deal pipelines, activity tracking, and customer history in one connected CRM. Unlike Freshworks CRM, it also connects CRM data with collaboration and automation tools, so sales activity is part of the wider business workspace.
  • Deal pipeline tracking
  • Lead capture and routing
  • AI-powered sales automation
Bitrix24 is the perfect solution

Bitrix24 is an all-in-one solution

Replaces all your current SaaS solutions

Easy to migrate your data from other systems

100% flat fee: predictable costs, no per-user pricing

Compare Bitrix24 to Freshworks CRM

Looking for an all-in-one workspace that goes beyond Freshworks CRM? Bitrix24 offers over 35 integrated tools that streamline every aspect of your business - from sales and HR to projects and automation, all at a very affordable rate.

See how Bitrix24 stacks up against other CRM solutions.

Features Bitrix24 Freshworks CRM
Free Plan
Free AI Assistant
IM/Group Chat
External Users
Proposals
Workspaces
Social Network
Videocalls
Group Tasks
File Sync
Lead Management
Meetings
OrgChart
Workflow
Calendars
Time Management
Email Server
Telephony/PBX
Server Edition
Email Marketing
Mobile App
Desktop App
API
Marketplace

Using Bitrix24 as a Free Freshworks CRM Alternative


Freshworks CRM (formerly Freshsales CRM) is a cloud-based software platform that offers CRM services mainly to small and mid-size businesses. The developer focuses on providing its customers with simple, easy-to-set-up tools that require minimal customization. Over 40,000 companies use the Freshworks CRM software.

The provider offers a trial version, a free cloud option with a limited set of features, and three paid editions. The basic paid plan is aimed at growing businesses that need a unified CRM package.

If you are searching for a cost-free alternative to Freshworks CRM, Bitrix24 might just be what you need. The platform is available for on-premise installation and in the cloud. The cloud-based starter business tool suite is completely free and includes a set of useful features.

Bitrix24 is the only provider that offers deals, contacts and companies management within a powerful business management eco system Choosing the platform as an alternative to Freshworks CRM also allows you to install the program on your server and have full control over it. With the self-hosted version, you receive access to a Helpdesk, Idea Management, and eLearning.

Flat pricing

Each of our plans has a fixed price and a user limit. You can keep adding users within the plan limit and still pay the same amount of money monthly/annually.

Your apps

Which apps do you use?

Bitrix24

Slack 8 €
per user

Bitrix24

Asana 12 €
per user

Bitrix24

Teams 6 €
per user

Bitrix24

Google Drive 11 €
per user

Bitrix24

Salesforce 22 €
per user

Bitrix24

HubSpot 13 €
per user

Bitrix24

ChatGPT 23 €
per user

Bitrix24

Jira 8 €
per user

Bitrix24

Clockify 6 €
per user

Bitrix24

Pipedrive 49 €
per user

Bitrix24

monday.com 13 €
per user

Bitrix24

Trello 5 €
per user

Bitrix24

ClickUp 17 €
per user

Bitrix24

Zoho 39 €
per user

Bitrix24

Wrike 22 €
per user

Bitrix24

Wix 25 €
per user

Bitrix24

Miro 9 €
per user

Bitrix24

Calendly 10 €
per user

30x better value than using a set of separate work tools

Bitrix24 comes with the full package of tools any business needs for remote work — all at a fixed price.

  • CRM

  • Time tracking

  • Tasks & Projects

  • Video calls

  • Payments

  • Website builder

  • E-signature

  • Analytics

How many people work at your company?

0

Total price per month
for a team of 0 users:

0

No per-user pricing

Flat price and a user limit
per month for a team:

0

Save 0/year

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Bitrix24

* Prices are taken directly from related websites and marketing materials as of March, 2026

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Bitrix24 in the press

  • pcmag

    PC Mag

    "With its dizzying array of functions, Bitrix24 CRM has the ability to centralize all communications and collaboration for an organization of any size."

  • softwaresuggest

    SoftwareSuggest

    "With Bitrix24, you can customize your eCommerce CRM and integrate it with many popular business apps. Bitrix24 also includes a free tier option. You can use it to construct landing pages and websites that integrate seamlessly with your eCommerce online store and CRM. It’s the perfect solution if you want everything in one place."

  • inc

    Inc.

    "Bitrix24 pretty much does everything, but run your company for you. Bitrix24 solves the issue of finding messaging apps, HR software, and task management programs that are compatible by putting all of that and more in one spot. More than anything this is a way to simplify office logistics and organization."

  • techradar

    TechRadar

    "It (Bitrix24) includes tools for project management, customer support, internal communications, and even website building. Despite offering such a wide range of features, Bitrix24 is still incredibly affordable."

  • techrepublic

    TechRepublic

    "The first thing Bitrix24 does when you log in is provide a lot of information. The workspace main page is packed — there are three columns of links to workspaces and workgroups, an activity stream, client apps, and tasks... you can extend Bitrix24 into a full corporate intranet by using its employee directory, company organization, and organization chart features.Bitrix24 is definitely worth a look."

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