Product

Free TeamSupport Alternative

Before you choose TeamSupport for your business, consider Bitrix24! The best business communication and collaboration platform that is available for free. Includes live chats, video calls, file sharing, and social media integration.

What makes Bitrix24 better than 99% of other solutions on the market?

Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Used, loved, and trusted by 15.000.000 users

TeamSupport is a full product suite of customer support software that empowers you to be customer-centric, naturally. TeamSupport is a customer support platform that makes it easier for businesses to operate in a customer-centric mindset. Say goodbye to siloed systems, fragmented customer data, and reactive customer service.

TeamSupport disadvantages are mostly in the pricing. No free plan is offered. The paid options are per agent pricing so that can get expensive. Bitrix24 is a better and cheaper alternative to TeamSupport. Bitrix24 is free for unlimited users and doesn't have any limitations on the number of agents. 

Here's a side by side feature comparison chart to help you decide if Bitrix24 is the free TeamSuppot alternative you've been looking for.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Features TeamSupport Bitrix24
Free Plan
AI Assistant
IM/Group Chat
Knowledge Management
Workspaces
Social Network
Videocalls
Group Tasks
DocManagement
File Sync
Meetings
Workflow
Calendars
Email Server
Telephony/PBX
Call Center
Email Marketing
Mobile App
Enterprise
Marketplace

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

TeamSupport Pros

  • Messaging add-ons
  • Excellent support
  • Good live chat solution

TeamSupport Cons

  • No free plan
  • Per agent pricing
  • Difficult to integrate

Bitrix24 Advantages

  • Social media integration
  • 35+ collaboration tools
  • Unlimited users free
  • Unlimited user pricing
  • AI Powered

Ready to try Bitrix24?
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Bitrix24 is the perfect solution

Bitrix24 gives teams everything they need to plan, organize, and collaborate on work—all in one place.

Integrated with your favorite tools

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.

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