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Boost Sales with CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.

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The Small Business Owner's Toolkit: Essential Features of Bitrix24

Bitrix24 helps small businesses manage, grow, and scale with ease. Read how its features and functionalities can make the difference for your business.

13 min

March 11, 2024

Boost Sales with CRM

The Ultimate Guide to Streamlining Customer Relations for SMBs with Bitrix24

Successful management of customer relations is often the difference between success and failure for SMBs. Let's explore the diverse functionalities of Bitrix24 and how it can transform how SMBs interact with their customers, paving the way for growth and success in the highly competitive business landscape.

13 min

March 11, 2024

Boost Sales with CRM

10 Best HubSpot CRM Alternatives for Small Businesses

Although it may be one of the most popular CRM platforms out there, HubSpot CRM alternatives have boomed in number and quality. But the fact that HubSpot has a big name doesn’t mean it’s right for everyone.

20 min

March 6, 2024

Boost Sales with CRM

The 8 Benefits of CRM Software for Legal Teams

In this article, we’re going to delve into eight far-reaching benefits of a CRM for legal teams. From enhancing processes with specialized client intake and CRM software for large legal firms to improving client relationships and securing their data, we explore how these tools are reshaping the legal industry.

10 min

February 28, 2024

Boost Sales with CRM

AI in CRM: A Practical Guide for Businesses

In an increasingly competitive business landscape, businesses start to recognize the importance of leveraging AI to enhance their customer relationship management processes.
This guide aims to provide practical insights on implementing AI-powered tools in CRM, enabling businesses to optimize customer interactions, boost productivity, and drive revenue growth.

5 min

February 14, 2024

Boost Sales with CRM

A CRM Implementation Process in 7 Steps

We gathered the most common practices and advice that you can use to ensure that your CRM implementation goes as smoothly and efficiently as possible. Yet, it is crucial to remember that every organization is unique, and it's up to you to determine whether a certain technique will fit in your particular situation.

9 min

January 17, 2024

Boost Sales with CRM

What is a CRM Process?

A CRM process refers to a combination of activities, strategies, and tools that help build connections between companies and their clients.

15 min

January 17, 2024

Master AI through these 10 prompts

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Success stories

Paula Vidal Poleto

We use Bitrix24 to manage our projects from beginning to end, with everyone in the team having access to which step each project is in.

1 min

Julius Botha

Bitrix24 provided us with a single, streamlined platform that gave us full visibility and improved reporting across the business.

1 min

Ashok Srinivas

With Bitrix24, we have experienced a significant improvement in our communication workflows, enabling our team to operate more efficiently.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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