Bitrix24 is an all-in-one business management platform, while Oracle CX Cloud is a suite of enterprise-grade applications for marketing, sales, service, and commerce.
Oracle is meant for large global enterprises with large teams and data volumes. Its robust analytics and integration with Oracle’s CX ecosystem make it ideal for complex, data-driven campaigns, but its high cost and complexity exclude smaller businesses.
Oracle CX Cloud prioritizes Oracle ecosystem integrations (e.g., NetSuite, Oracle ERP), with limited third-party support, which may constrain businesses using non-Oracle tools.Bitrix24 is a better option than Oracle CX Cloud for small to medium-sized businesses, startups, and cost-conscious organizations due to its affordability, free plan, and all-in-one functionality. Its built-in CRM, marketing, project management, and collaboration tools make it ideal for streamlining operations without multiple subscriptions. Additionally, its flexibility (cloud and on-premise), strong mobile apps, and third-party integrations cater to SMBs with diverse needs.
This makes Bitrix24 not only a tool for increasing sales but also a platform for fostering collaboration and improving internal processes, ultimately leading to a more organized and productive business environment.
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*Please note that the information may have changed since the publication.
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