Free ServiceNow Alternative

Get powerful collaboration and business management solution for your remote team. Bitrix24 is an all in one cloud software. Unlimited users free.

Bitrix24 is the perfect solution

Bitrix24 helps teams communicate, share information, and collaborate without losing context across separate tools. Unlike ServiceNow, it combines team chat, video calls, file sharing, tasks, projects, online docs, and AI-powered automation in one workspace.

Team chat & video calls
Files and shared docs
AI project assistant

Bitrix24 is an all-in-one solution

Replaces all your current SaaS solutions

Easy to migrate your data from other systems

100% flat fee: predictable costs, no per-user pricing

Compare Bitrix24 to ServiceNow

Looking for an all-in-one workspace that goes beyond ServiceNow? Bitrix24 offers over 35 integrated tools that streamline every aspect of your business - from sales and HR to projects and automation, all at a very affordable rate.

See how Bitrix24 stacks up against other Collaboration solutions.

Features	Bitrix24	ServiceNow
Free plan
Cloud
Self-hosted
Free AI assistant
Social Intranet
Extranet
IM&Group Chat
Employee Directory
Employee Profiles
Company News
Workspaces
Tasks&Projects
Gantt Chart
DocManagement
File Sync
CRM
Quotes&Invoices
Workflow
eForms
Wiki&KM
Idea Management
Meetings
Videoconferencing
Email Server
Calendars
HR Management
Badges
Company Pulse
Telephony/PBX
Source Code
Mobile App
Scrum
API
Marketplace

Using Bitrix24 as free ServiceNow alternative

When comparing Bitrix24 and ServiceNow, both platforms offer strong capabilities for managing business operations, but Bitrix24 presents distinct advantages.

ServiceNow is well-regarded for its IT service management features, yet it can be costly and complex to implement. Bitrix24, on the other hand, provides a more cost-effective solution without sacrificing essential functionalities. Its recent AI enhancements further improve automation and decision-making, offering intelligent solutions that align with modern business needs.

Additionally, Bitrix24's flexibility allows businesses to tailor the platform to their specific requirements easily, without the steep learning curve. This adaptability, combined with its comprehensive feature set, makes Bitrix24 a compelling choice for businesses looking to optimize operations efficiently and affordably.

Flat pricing

Each of our plans has a fixed price and a user limit. You can keep adding users within the plan limit and still pay the same amount of money monthly/annually.

Your apps

Which apps do you use?

Slack 8 €
per user

Asana 12 €
per user

Teams 6 €
per user

Google Drive 10 €
per user

Salesforce 25 €
per user

HubSpot 13 €
per user

ChatGPT 23 €
per user

Jira 8 €
per user

Clockify 6 €
per user

Pipedrive 49 €
per user

monday.com 14 €
per user

Trello 5 €
per user

ClickUp 17 €
per user

Zoho 39 €
per user

Wrike 22 €
per user

Wix 26 €
per user

Miro 9 €
per user

Calendly 11 €
per user

30x better value than using a set of separate work tools

Bitrix24 comes with the full package of tools any business needs for remote work — all at a fixed price.

CRM
Time tracking
Tasks & Projects
Video calls
Payments
Website builder
E-signature
Analytics

How many people work at your company?

Total price per month
for a team of 0 users:

No per-user pricing

Flat price and a user limit
per month for a team:

Save 0/year

Start saving now

* Prices are taken directly from related websites and marketing materials as of March, 2026

Ready to try Bitrix24?
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Your data ends up exactly where it should

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Bitrix24 in the press

PC Mag

"With its dizzying array of functions, Bitrix24 CRM has the ability to centralize all communications and collaboration for an organization of any size."
SoftwareSuggest

"With Bitrix24, you can customize your eCommerce CRM and integrate it with many popular business apps. Bitrix24 also includes a free tier option. You can use it to construct landing pages and websites that integrate seamlessly with your eCommerce online store and CRM. It’s the perfect solution if you want everything in one place."
Inc.

"Bitrix24 pretty much does everything, but run your company for you. Bitrix24 solves the issue of finding messaging apps, HR software, and task management programs that are compatible by putting all of that and more in one spot. More than anything this is a way to simplify office logistics and organization."
TechRadar

"It (Bitrix24) includes tools for project management, customer support, internal communications, and even website building. Despite offering such a wide range of features, Bitrix24 is still incredibly affordable."
TechRepublic

"The first thing Bitrix24 does when you log in is provide a lot of information. The workspace main page is packed — there are three columns of links to workspaces and workgroups, an activity stream, client apps, and tasks... you can extend Bitrix24 into a full corporate intranet by using its employee directory, company organization, and organization chart features.Bitrix24 is definitely worth a look."

FAQ

Why should I choose Bitrix24 over other alternatives?

Bitrix24 is much more than a CRM. While other similar tools focus primarily on customer relationship management, Bitrix24 combines CRM, project management, team collaboration, marketing, automation, HR, AI, and more in one integrated workspace. This means fewer subscriptions, smoother workflows, and lower overall costs.

Is Bitrix24 more affordable than other alternatives?

Yes. Bitrix24 uses a flat-fee pricing model, so you pay for a plan rather than for every individual user. This makes it a highly cost-effective alternative to most tools on the market, especially for growing teams that want predictable monthly expenses without worrying about per-user fees.

Can I migrate my data from my current tool to Bitrix24?

Yes. You can import contacts, companies, deals, and other CRM data into Bitrix24 using built-in import tools or migration services provided by our global network of certified partners, making the transition fast and straightforward.

Does Bitrix24 include project management and collaboration tools?

Absolutely. In addition to CRM, Bitrix24 includes task and project management, team chat, video calls, calendars, file storage, online documents, whiteboards, and other collaboration tools – all available within the same platform.

What business tools are included with Bitrix24?

Bitrix24 comes with over 35 integrated business tools, including CRM, marketing automation, email marketing, AI assistant, workflow automation, website builder, invoicing, analytics, customer support, HR tools, online booking, and much more. Everything works together out of the box.

Is Bitrix24 suitable for small businesses and large organizations?

Yes. Bitrix24 is designed for businesses of every size – from solo entrepreneurs and startups to enterprises with hundreds or thousands of employees. As your business grows, you can upgrade your plan without changing platforms.

Can Bitrix24 replace several separate business applications?

In most cases, yes. Many companies use Bitrix24 instead of paying for separate CRM, project management, collaboration, marketing, document management, and automation tools. Consolidating these capabilities into one platform reduces software costs and improves team productivity.

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Why Bitrix24 outperforms ServiceNow