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Growth Hub

Learn about the latest innovations and tried-and-true techniques to help your business grow.

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18 min

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Boost Productivity

Communication Failure in the Workplace? These are the 5 Main Reasons

Before things spiral out of reach, it's critical to identify and fix workplace communication issues. Here are the 5 main reasons why some companies suffer from a communication breakdown.

9 min

August 21, 2024

Goal-Oriented Project Management

12 Steps to Create your Annual Project Plan

Even with our 12 steps, an entire annual project plan is too much for one person. That’s why the most successful leaders use technology to focus their efforts on what matters, making life easier for everybody.

8 min

August 21, 2024

Goal-Oriented Project Management

The Role of Project Management In Organizational Leadership

Let's discuss the importance of project management and how it can help organizations achieve their goals, improve efficiency and productivity, and build a culture of innovation and collaboration.

9 min

August 20, 2024

Customer Success

12 tips for an effective customer service case management

Customer service is never an easy ride. With so many moving parts and unexpected events round every corner, managers are constantly on the lookout for ways to make life simpler. That's why we've compiled 12 tips for effective customer service case management.

10 min

August 20, 2024

Sales & revenue growth

How To Close A Sales Deal Over The Phone: 10 Powerful Tips

Building a winning call center is much harder than combining great phone technology with a comprehensive CRM. That’s why we’ve compiled a handy list of closing sales techniques examples that will help you boost your numbers.

9 min

August 20, 2024

Goal-Oriented Project Management

The 8 Most Important Personality Types Every Manager Needs (on Their Team)

As a manager, building a balanced team should be one of your top priorities. With the right mix of personalities, you can cover each and every area, from planning and compliance to vision and design.

9 min

August 20, 2024

Customer Success

The Customer Handling Process: 10 Techniques on How to Handle Complaints

A contented shopper is more inclined to recommend your business to everyone else. The same is true for unhappy customers. That being the case, knowing how to handle customer complaints is a must-have to learn and improve.

13 min

August 20, 2024

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Paula Vidal Poleto

We use Bitrix24 to manage our projects from beginning to end, with everyone in the team having access to which step each project is in.

1 min

Julius Botha

Bitrix24 provided us with a single, streamlined platform that gave us full visibility and improved reporting across the business.

1 min

Ashok Srinivas

With Bitrix24, we have experienced a significant improvement in our communication workflows, enabling our team to operate more efficiently.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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