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Power of AI, ML & Big Data

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of AI-based technologies for your business.

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The Human Touch in High Tech: AI Transforming HR with Heart

See how AI is revolutionizing HR with automation, engagement, and personalization—keeping the human touch alive. Explore Bitrix24's powerful solutions.

11 min

December 27, 2024

Power of AI, ML & Big Data

The Great AI Debate: Will Machines Ever Replace Human Creativity in Marketing?

Can AI replace human creativity in marketing? Discover how combining AI’s efficiency with human insight leads to impactful, authentic campaigns.

11 min

December 27, 2024

Power of AI, ML & Big Data

E-Commerce Evolution: How AI is Redefining Online Shopping

Explore how AI is revolutionizing e-commerce with personalized shopping, efficient support, and robust security for a seamless online experience.

12 min

December 20, 2024

Power of AI, ML & Big Data

Humanizing AI: How Artificial Intelligence is Making Customer Service More Personal

Learn how AI makes customer service faster, smarter, and more personal. Discover tools that blend efficiency with empathy and explore the Bitrix24 advantage

11 min

December 20, 2024

Power of AI, ML & Big Data

10 Alternatives to Otter.ai for Meeting Transcriptions

In this article, we’ll explore ten exceptional alternatives designed to help you create comprehensive AI meeting notes, boost productivity, and keep multilingual teams on the same page.

12 min

December 18, 2024

Power of AI, ML & Big Data

10 AI-driven tools for workforce planning

In this article, we’ll explore how integrating AI-driven tools for workforce planning unlocks new opportunities for smarter decision-making, strategic foresight, and improved efficiency to keep you and your team ahead of the curve.

11 min

December 18, 2024

Power of AI, ML & Big Data

6 Ways AI is Revolutionizing Telemarketing Strategies

We’re going to explore six innovative ways AI is revolutionizing telemarketing strategies. This article will cover improved customer insights, streamlined operations, boosts in agent performance, and automated calls, which reduce the time you spend on each lead while increasing the likelihood of a deal.

11 min

December 17, 2024

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Doug Lucas

If you’re considering paying $75 per user in Salesforce, give Bitrix24 a try. We are operating Bitrix24 successfully for about $1.50 per user – and doing a better job! So glad we made the switch.

1 min

Karel Krticka

Bitrix24 has improved coordination, reduced time spent managing tools, and allowed our members to focus more on delivering advisory work and developing new opportunities across the alliance.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

SEE ALL USE CASES

Product insights

Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)

What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.

12 min

Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces

The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.

8 min

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

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