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Power of AI, ML & Big Data

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of AI-based technologies for your business.

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5 Best AI Customer Support Tools

Discover the top 5 AI customer support tools to boost efficiency and elevate customer satisfaction.

11 min

August 8, 2024

Power of AI, ML & Big Data

SLAs customers brag about

In this article, we’re going to look at the practical applications of customer service chatbots, revealing all the ways these now-common tools can boost loyalty and lower expenses for companies of all sizes.

11 min

July 10, 2024

Power of AI, ML & Big Data

Demystifying AI: Understanding Its Impact in Today's Business World

Unpack the role of AI in modern business, detailing its transformative impact on operations, customer experiences, and competitive landscapes.

12 min

March 18, 2024

Power of AI, ML & Big Data

The Evolution of AI: Its Growing Influence in Business Operations

Trace the growth of AI in business, highlighting its increasing influence on efficiency, decision-making, and innovation across various sectors.

11 min

March 13, 2024

Power of AI, ML & Big Data

7 Revolutionary AI Project Management Tools

If you're still unsure about how AI transforms project management, this article is the best place to start. We'll cover everything from initial planning and automations within your workflows to risk management and AI-driven project tracking tools.

11 min

March 7, 2024

Power of AI, ML & Big Data

The Ultimate CRM Face-off: Bitrix24 vs. Copper CRM

Let's compare Bitrix24 and Copper CRM in an in-depth analysis, exploring features, usability, and effectiveness in managing customer relationships and driving business growth.

10 min

March 5, 2024

Power of AI, ML & Big Data

The Role of AI in Improving Customer Engagement Strategies

Learn how AI revolutionizes customer engagement, offering personalized experiences, improved communication, and enhanced customer loyalty.

11 min

March 4, 2024

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Doug Lucas

If you’re considering paying $75 per user in Salesforce, give Bitrix24 a try. We are operating Bitrix24 successfully for about $1.50 per user – and doing a better job! So glad we made the switch.

1 min

Karel Krticka

Bitrix24 has improved coordination, reduced time spent managing tools, and allowed our members to focus more on delivering advisory work and developing new opportunities across the alliance.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

SEE ALL USE CASES

Product insights

Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)

What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.

12 min

Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces

The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.

8 min

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

SEE ALL PRODUCT INSIGHTS

The Growth Squad

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