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Boost Sales with CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.

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Top Business Tools Trends: How AI is Shaping CRM for SMBs

See how AI is transforming CRM for SMBs with smarter customer insights, automation, and streamlined processes — all within reach on platforms like Bitrix24.

11 min

December 25, 2024

Boost Sales with CRM

Exploring CRM Innovations: Transforming Customer Engagement with Technology

Whether you need to up your customer engagement game or put clear daylight between you and your competitors, we’ve compiled a list of the latest CRM software trends that leverage CRM automation, AI, and synchronized data to connect with customers in ways that feel timely, relevant, and personalized. Learning how to get the most out of them is your first step to setting new standards for advanced customer engagement.

12 min

December 18, 2024

Boost Sales with CRM

How to Integrate CRM, Project Management, and Collaboration Tools Seamlessly in Small Businesses

We’ll show you how integrating CRM, project management, and collaboration tools can boost productivity and streamline your business. No more juggling different software or wasting time on repetitive tasks.

11 min

November 26, 2024

Boost Sales with CRM

Beyond Sales and Marketing: Unveiling the Broader Impacts of CRM on Business Operations

Every interaction with a customer, every piece of data collected, and every task completed can be connected, optimized through your CRM. Let's explore how CRM systems optimize business operations, boost collaboration, and drive smarter, data-driven decisions beyond sales and marketing.

11 min

November 25, 2024

Boost Sales with CRM

The Future of Work: How Automation is Transforming Industries

Automation is transforming the workplace, let's look at the key automation technologies driving change, how different industries are adapting, and offer practical steps to help you future-proof your business.

13 min

November 19, 2024

Boost Sales with CRM

Master Task Management with CRM: Organize Sales Activities and Boost Productivity

Can a modern-day sales team succeed if it hasn’t mastered task management with CRM? The honest answer is probably no. In this article, you’ll get practical strategies for mastering CRM task management, helping you set up effective task reminders, streamline collaboration, and raise productivity across your team.

11 min

November 8, 2024

Boost Sales with CRM

Best Practices for Ensuring Data Consistency Across CRM, HRM, and Project Management Tools

In this article, we’ll walk through the simple, practical steps to ensure data consistency across CRM, HRM, and project management tools.

10 min

November 8, 2024

Master AI through these 10 prompts

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Success stories

Paula Vidal Poleto

We use Bitrix24 to manage our projects from beginning to end, with everyone in the team having access to which step each project is in.

1 min

Julius Botha

Bitrix24 provided us with a single, streamlined platform that gave us full visibility and improved reporting across the business.

1 min

Ashok Srinivas

With Bitrix24, we have experienced a significant improvement in our communication workflows, enabling our team to operate more efficiently.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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