Learn about the latest innovations and tried-and-true techniques to help your business grow.
13 min
All categories
Artificial intelligence (AI) is revolutionizing industries and transforming the way we live and work. With its ability to process vast amounts of data, learn from patterns, and make predictions, AI has become a must-have tool for many businesses.
5 min
February 14, 2024
In an increasingly competitive business landscape, businesses start to recognize the importance of leveraging AI to enhance their customer relationship management processes.
This guide aims to provide practical insights on implementing AI-powered tools in CRM, enabling businesses to optimize customer interactions, boost productivity, and drive revenue growth.
5 min
February 14, 2024
From automated chatbots to predictive analytics, we're going to introduce you to a wealth of techniques and strategies that you can easily merge into your customer support workflows. Join us as we dive into our 10 AI tricks to revolutionize and automate help desk management
11 min
February 7, 2024
Discover how Bitrix24 and Trello stack up in task management efficiency, this comparison will offer valuable insights to help you choose the tool that aligns best with your task management needs and overall business objectives.
10 min
February 6, 2024
AI is redefining efficiency and effectiveness for businesses, big and small. Let's examine AI in business processes and how it reshapes operational efficiency, uncovering how large and small businesses leverage AI to their advantage.
12 min
January 31, 2024
Successful management of customer relations is often the difference between success and failure for SMBs. Let's explore the diverse functionalities of Bitrix24 and how it can transform how SMBs interact with their customers, paving the way for growth and success in the highly competitive business landscape.
13 min
January 30, 2024
Enter your email to download a comprehensive list of the most essential AI prompts.
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.
