Learn about the latest innovations and tried-and-true techniques to help your business grow.
13 min
All categories
Adding sales development representatives to your team might seem like spending vital resources on additional salaries for more employees, but you shouldn't look at it this way. SDRs bring in more business opportunities, have enough time to approach and nurture every prospect, and qualify leads.
7 min
October 29, 2021
The difficulty is that the market of CRM systems is very extensive: different products have a different interface, a set of options, etc. This article will show you where to start and how to choose the right CRM, which will have everything your company needs (and will not be superfluous).
11 min
October 29, 2021
Сommunity management helps businesses solve a number of diverse tasks from strengthening customer loyalty, attracting sponsors and partners to attracting investments, hiring qualified employees, and solving problems related to the company's reputation. But the organization of the community around your project requires a large set of communication skills.
11 min
October 28, 2021
Knowledge management software allows you to better organize information that both your clients and employees need. From this article, you'll learn about the functions and advantages of systematized knowledge databases. Also, you'll get to know how to choose the best knowledge management software and find a list of the highest-rated solutions.
15 min
October 27, 2021
If you run a company that specializes in transportation and logistics, you should buy a top-end CRM for it. From this article, you'll get to know how to choose a worthy CRM for transportation and how you can benefit from it. Also, you'll find a list of the six best CRMs for your industry and their characteristics.
13 min
October 26, 2021
Since business and trade have moved to the internet, it is becoming increasingly more difficult to find and retain customers and compete with the increasing numbers of service providers. In this article, we shall discuss the significance of effective CRM practices for successful business operations, particularly in the IT sector.
12 min
October 25, 2021
Due to growing competitive pressure, non-profit organizations now provide high-quality services. Because universities are increasingly more customer/student-oriented and drawn by the benefits connected with them, CRM systems have started being used by non-profit organizations like them.
22 min
October 21, 2021
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Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.
