Learn about the latest innovations and tried-and-true techniques to help your business grow.
12 min
All categories
You might have noticed over the past few years that phone-based customer service is being replaced — quite rapidly — by live chat websites. Whether you’re a fan of them or not, it’s a good idea to think about why companies are making this switch.
5 min
November 11, 2021
Managers all over the world wish they had a secret pill that would let them face any project and instantly know how to take on every aspect like a champ. Unfortunately, that's just not the way life works.
6 min
November 11, 2021
In this article, we have listed 11 tools that you might consider applying to your business processes. This review provides some general information, upsides and downsides of each instrument, pricing, and their key features.
14 min
October 29, 2021
Adding sales development representatives to your team might seem like spending vital resources on additional salaries for more employees, but you shouldn't look at it this way. SDRs bring in more business opportunities, have enough time to approach and nurture every prospect, and qualify leads.
7 min
October 29, 2021
The difficulty is that the market of CRM systems is very extensive: different products have a different interface, a set of options, etc. This article will show you where to start and how to choose the right CRM, which will have everything your company needs (and will not be superfluous).
11 min
October 29, 2021
Enter your email to download a comprehensive list of the most essential AI prompts.
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.
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