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Product
CRM
CRM
Manage sales and clients effortlessly
Sales management
Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center
Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration
Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement
Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports
Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM
Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing
Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations
Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM
Call audio-to-text transcription, call summary, field autocompletion in deals
Tasks & Projects
Tasks & Projects
Get work done easier & faster
Task management
Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking
Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations
Connect your tasks to other services via API integration for advanced task automation
Project management
Use projects, workgroups, project planning, roles, access permissions
Employee performance
Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks
Task creation, task tracking, notifications, comments, chat on the go
Project collaboration
Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation
Save time with automatic task creation and workflow automation
CoPilot in Tasks
AI-generated task descriptions, task summaries, checklists, comments
Collaboration
Collaboration
Power up your teamwork
Online workspace
Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage
Store, share and edit documents online easily with co-workers using company drive
Workgroups
Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings
Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars
Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications
Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat
Unlimited source of ideas, AI-generated texts, brainstorming, and more
Sites & Stores
Sites & Stores
Create websites that sell
Website builder
Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling
Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms
Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages
Generate leads with capture forms, automated funnels and Google Analytics integration
Online store
Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores
Responsive design, online orders, client management in your pocket
Website widget
Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools
Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores
Compelling copy on demand, AI-generated images, detailed prompts, text translation
HR & Automation
HR & Automation
Optimize workflows & manage HR data
Employee management
Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement
Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR
Chat, video calls, employee profiles, approvals, notifications on the go
Work management
Track employee performance with KPI, work reports, supervisor view
Internal communications
Communicate via video announcements, memos, public and private chats
CoPilot in Feed
Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management
Work with knowledge bases, online documents, file storage, access permissions
MCP server
Connect external AI tools to Bitrix24 and run secure workspace actions
Automation
Streamline operations with requests, approvals, expense reports, RPA, workflow automation
CoPilot
CoPilot
Your AI-powered assistant in Bitrix24
CoPilot in CRM
Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks
AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat
Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores
Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed
Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
CoPilot in Video Calls
AI-powered call transcription, analysis, summary, and recommendations
Pricing
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REST Activity - Expands business process capabilities
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How to Use Your CRM and Project Management Software
A CRM Implementation Process in 7 Steps
Successful CRM Implementation Process Step-by-Step
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