Growth Hub
Learn about the latest innovations and tried-and-true techniques to help your business grow.
A CRM Implementation Process in 7 Steps
14 min
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Customer Success
Proactive Customer Service: 9 Tips for Anticipating Needs and Exceeding Expectations
With so much technology to make it simple, there’s no excuse not to have proactive customer service. When put into practice correctly, you build strong client relationships, increase loyalty, and keep that customer churn to a minimum.
10 min
Customer Success
16 Helpdesk Software Solutions to Build a Long-Lasting Relationship With Your Customers
As your business grows, having an appreciation for and understanding of the benefits of getting a helpdesk software will take your business to the next level. Here are the best helpdesk software solutions to consider.
12 min
Customer Success
Top-27 Cold Calling Scripts for Real Estate Agents
In the real estate industry, cold calling is one of the most efficient lead generation techniques. To get you started, here you can find highly effective real estate cold call scripts for various situations that will help you connect with potential clients.
31 min
Customer Success
What Is Active Listening: 7 Strategies To Improve It And Close More Deals
Listening is a highly essential skill to possess, hone and use in all aspects of life. However, a lot of us are not really good at listening and are even unclear about what active listening is. Why active listening is important and how we can all further improve our skills.
12 min
Master AI through these 10 prompts
Enter your email to download a comprehensive list of the most essential AI prompts.
Success stories
Dr. Do Thi Phuong Thao
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
Product insights
Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
The Growth Toolskit
Discover Bitrix24: Your all-in-One Solution!
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.
