This article, will help you to understand what a business proposal is and how you will be able to write such an offer. Also, we will provide some examples of business proposal ideas and business proposal templates for better understanding.

10 min

November 26, 2021

Customer Success

13 Support Ticketing Tools Your Service Team Will Love You For

List of the top support ticketing solutions that businesses from various industries use. Don't have a support ticketing app? Find out why you might need one in this article.

7 min

November 18, 2021

Customer Success

7 Essential Tips For Effective Remote Client Management

Client management demands a delicate mix of communication, honesty, and high-quality output. Working remotely should never compromise client relations since clients breathe life into the business. Here, we will touch on the 7 essential tips for effective remote client management.

6 min

October 14, 2021

Customer Success

How to Create a Customer Journey Map

One of the ways to find excellent ideas for increasing the number of sales in your company is to build a customer journey map. But... How?

11 min

October 13, 2021

Customer Success

9 Simple Effective Client Management Skills to Practice

Customer service has come on leaps and bounds in recent years. However, whether it’s the overused “the customer is always right”, or having a dedicated customer success department, one thing is for sure — clients are at the center of every business.

5 min

October 8, 2021

Customer Success

Five Rules for Successful Remote Sales With Bitrix24 CRM

In this article, we are going to talk about the current trends and challenges of the consumer market while also focusing on the transition from physical sales to remote sales using Bitrix24 CRM.

13 min

June 18, 2021

Master AI through these 10 prompts

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Success stories

Doug Lucas

If you’re considering paying $75 per user in Salesforce, give Bitrix24 a try. We are operating Bitrix24 successfully for about $1.50 per user – and doing a better job! So glad we made the switch.

1 min

Karel Krticka

Bitrix24 has improved coordination, reduced time spent managing tools, and allowed our members to focus more on delivering advisory work and developing new opportunities across the alliance.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

SEE ALL USE CASES

Product insights

Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)

What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.

12 min

Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces

The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.

8 min

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

SEE ALL PRODUCT INSIGHTS

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