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Growth Hub

Learn about the latest innovations and tried-and-true techniques to help your business grow.

135 Presentation Topic Ideas Help You Hook Your Audience

18 min

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High-performance teamwork

10 Essential Qualities of a Team Player

This article will get below the surface and demonstrate the qualities of a team player, what you need to look out for, and how your team will improve.

10 min

January 17, 2024

Inspiring Leadership

What Is Team Culture In The Workplace? 7 Secrets to Build a Strong Team

People have been asking the question “What is team culture?” for millennia. From the first hunter-gatherers to sports teams and, of course, within the business world, it is a common question with a range of interweaving answers.

We all know that a good team is greater than the sum of its parts, so let’s get straight to it. We’ll cover all the psychological, structural, and tech-based solutions you need to build a strong team.

11 min

January 17, 2024

Customer Success

The Top Customer Success Metrics & KPIs in 2022

With so many ways of analyzing the performance of your customers and your team’s role in it, things can get quite confusing. This article will go into detail on our top 10 customer success metrics & KPIs for 2022.

8 min

January 17, 2024

Boost Productivity

12 Great Customer Service Skills your Team Definitely Needs

Planning to implement your customer service soft skills? Here is our list for customer service soft skills as well as a few more technical capabilities to give you the best chance at improving your team.

9 min

January 17, 2024

Customer Success

What is Customer Retention and Why is it Essential?

This article will look at the ideas behind customer retention, the tools you can use to achieve it, some classic strategies, and of course, why it is essential.

9 min

January 17, 2024

Customer Success

How to Get Customer Feedback Online: 10 Easy Ways to Gather Opinions From Customers

Customer feedback is the direct hotline to what your clients think of your business and it gives you valuable data on which to base your future strategy. Here are our 10 easy ways to get effective customer feedback.

9 min

January 17, 2024

Customer Success

How to Reduce Customer Churn? 14 Tips You Should Apply

While acquiring new customers can be a costly affair, retaining existing ones is a more sustainable approach. Here are 14 actionable tips that you can apply today to reduce customer churn.

11 min

January 17, 2024

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Paula Vidal Poleto

We use Bitrix24 to manage our projects from beginning to end, with everyone in the team having access to which step each project is in.

1 min

Julius Botha

Bitrix24 provided us with a single, streamlined platform that gave us full visibility and improved reporting across the business.

1 min

Ashok Srinivas

With Bitrix24, we have experienced a significant improvement in our communication workflows, enabling our team to operate more efficiently.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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