My account

Boost Sales with CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.

Choose the category you are interested in:

A step-by-step guide to importing Google Analytics data into your CRM

Learn how to import GA4 data into your CRM, automate lead tracking, and optimize sales and marketing with real-time insights for smarter decision-making.

11 min

April 3, 2025

Boost Sales with CRM

Analyzing Customer Sentiment: Using CRM Analytics to Drive Emotional Engagement

Learn how CRM analytics can decode customer emotions, enabling businesses to enhance engagement and build lasting relationships.

12 min

March 28, 2025

Boost Sales with CRM

Understanding CRM Analytics: How Data Drives Smarter Business Decisions

Harnessing CRM analytics allows companies to make informed decisions and anticipate customer needs. This article highlights the role of data in driving growth and optimizing sales strategies for long-term success.

11 min

February 14, 2025

Boost Sales with CRM

The Smart Buyer’s Guide: 8 Key Factors to Pick the Best CRM

Learn the 8 essential criteria for choosing a CRM that’s user-friendly, scalable, secure, and tailored to your business needs.

12 min

January 30, 2025

Boost Sales with CRM

Top Business Tools Trends: How AI is Shaping CRM for SMBs

See how AI is transforming CRM for SMBs with smarter customer insights, automation, and streamlined processes — all within reach on platforms like Bitrix24.

11 min

January 8, 2025

Boost Sales with CRM

Exploring CRM Innovations: Transforming Customer Engagement with Technology

Whether you need to up your customer engagement game or put clear daylight between you and your competitors, we’ve compiled a list of the latest CRM software trends that leverage CRM automation, AI, and synchronized data to connect with customers in ways that feel timely, relevant, and personalized. Learning how to get the most out of them is your first step to setting new standards for advanced customer engagement.

12 min

December 13, 2024

Boost Sales with CRM

Successful CRM Implementation Process Step-by-Step

Discover a detailed, step-by-step CRM implementation guide to help you streamline customer relationships, optimize sales, and boost business growth with the right CRM system. Learn the key stages, from goal setting to continuous improvement, for a successful CRM integration.

11 min

November 27, 2024

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Suhail Wadee

Since implementing Bitrix24, our operations have become fully digitized and far more efficient. Communication between our global teams across 39 countries has improved, project coordination is streamlined, and donor care is now automated. With integrated Netcash payments, donations are easier to manage, reporting is faster, and overall transparency and productivity across the organization have greatly increased.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

Fr. Teofil Adam Czarniak OFM

Since we started working with Bitrix24, we have been able to track our donors and have better communication with them.

1 min

SEE ALL USE CASES

Product insights

Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces

The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.

8 min

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

SEE ALL PRODUCT INSIGHTS

The Growth Squad

LEARN MORE ABOUT AUTHORS

The Growth Toolskit

UTM-generator

Roi calculator

Discover Bitrix24: Your all-in-One Solution!

Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.

Try bitrix24 for free