My account

Power of AI, ML & Big Data

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of AI-based technologies for your business.

Choose the category you are interested in:

Top 5 AI Tools Revolutionizing CRM in 2024

Discover the top 5 AI tools revolutionizing CRM in 2024, for enhanced customer engagement, data analysis, and sales efficiency.

9 min

August 26, 2024

Power of AI, ML & Big Data

Implementing AI Chatbots in Customer Service

Read our step-by-step guide on implementing AI chatbots in customer service- for improved efficiency, response times, and personalization.

12 min

August 26, 2024

Power of AI, ML & Big Data

5 Innovative AI Tools for Lead Generation and Sales Growth

Discover five innovative AI tools designed to enhance lead generation and drive sales growth, transforming your business's outreach and conversion strategies.

11 min

August 21, 2024

Power of AI, ML & Big Data

5 Essential AI Chatbots for Your Business: From Tech Support to HR

Explore five essential AI chatbots for your business, covering everything from tech support to HR, enhancing efficiency and user interaction

9 min

August 9, 2024

Power of AI, ML & Big Data

5 Best AI Customer Support Tools

Discover the top 5 AI customer support tools to boost efficiency and elevate customer satisfaction.

11 min

August 8, 2024

Power of AI, ML & Big Data

SLAs customers brag about

In this article, we’re going to look at the practical applications of customer service chatbots, revealing all the ways these now-common tools can boost loyalty and lower expenses for companies of all sizes.

11 min

July 10, 2024

Power of AI, ML & Big Data

What Is Machine Learning and How Can Businesses Benefit From It?

Machine learning is a fascinating branch of artificial intelligence that empowers computers to solve problems by learning from data. Let's uncover the basics of machine learning and its significant benefits for businesses, including improved decision-making and reduced costs.

12 min

May 30, 2024

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Suhail Wadee

Since implementing Bitrix24, our operations have become fully digitized and far more efficient. Communication between our global teams across 39 countries has improved, project coordination is streamlined, and donor care is now automated. With integrated Netcash payments, donations are easier to manage, reporting is faster, and overall transparency and productivity across the organization have greatly increased.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

Fr. Teofil Adam Czarniak OFM

Since we started working with Bitrix24, we have been able to track our donors and have better communication with them.

1 min

SEE ALL USE CASES

Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

SEE ALL PRODUCT INSIGHTS

The Growth Squad

LEARN MORE ABOUT AUTHORS

The Growth Toolskit

UTM-generator

Roi calculator

Discover Bitrix24: Your all-in-One Solution!

Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.

Try bitrix24 for free